Regrettably, I believe the reviews are either biased or manipulated. It has been incredibly challenging to navigate their processes. If you need to request a credit for your flights due to medical issues, they are of no assistance. They only offer to cancel your booking and do not provide options for applying credits for future travel. They won't help resolve the situation either, constantly directing you back to the airline, while the airline tells you to return to the service. Save yourself the frustration; there are many other organizations that prioritize good customer service.
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BudgetAir.com.au is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
