It is an absolute terrible company with awful customer service, It is absolutely pointless to talk sense to them. I bought tickets, payed way more then the lowest cost is, so I would have options to change a date, but when I actually needed to change, they told me that change fee would be 800, which is basically price for a new ticket. They said they warn people about it, but that information is hidden, unless you really know where to check. I paid extra for seats- they gave us totally different seats. And good luck trying to get your money back.
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