Horrible experience. Do not book through this platform.
My flight was cancelled at the last minute and there was no option provided to reschedule. Because of this, I was forced to buy a much more expensive flight from a different airline.
It has now been 5 days and my refund has still not been processed. Their customer support is terrible — you only receive automated, meaningless responses to emails and there is no proper assistance from a real person.
The whole process is extremely frustrating and they will test your patience with their lack of support.
This has been my worst experience with a travel agent. If it were possible, I wouldn’t even rate them 1 star.
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Budgetair.in is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
