Dear BudgetAir Customer Service,I previously sent a formal email regarding my refund request; however, I did not receive any response or meaningful action.As a result, I raised this issue publicly on Trustpilot in order to seek assistance and clarification.Following this, a partial refund was issued without prior agreement or proper explanation. This amount does not reflect the full extent of the loss I have experienced.In addition, a public response was posted stating that the issue had been resolved, which is not accurate. My case remains unresolved, and I have not received a clear or satisfactory explanation regarding the refund.For clarity, I am requesting a full review of this case and confirmation of whether a full refund can be issued.Please note that I am documenting and retaining all communications and actions related to this matter.Passenger names: • Daeheung Lee • Nau KimBooking ID: BA-20390179I would appreciate your prompt response and a fair resolution.Kind regards,Daeheung Lee
Claim your business profile now and gain access to all features and respond to customer reviews.
Op zoek naar goedkope vliegtickets? Wil je de beste kwaliteit, veel keuze en uitstekende service voor elk vliegticket dat je boekt? Vergelijk en boek dan vandaag nog bij BudgetAir.nl! Waarom vluchten boeken bij BudgetAir.nl? ✓ Beste deals ✓ Veilig & eenvoudig
