Total scam — avoid at all costs.I booked two-way tickets and the company failed to honor one leg of the trip. Normally, in situations like this, a full refund is standard. Instead, they claimed they “can’t” refund it and offered a ridiculous €15 voucher — for two people — which doesn’t even work.I’ve sent multiple emails, wasted hours on live chat, and was promised a supervisor would contact me. That never happened. Now they’ve stopped replying altogether.Their customer service is non-existent, their refund policy is nonsense, and their “solutions” are insulting. I ended up paying extra out of pocket because of their failure. Absolute rip-off.
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