This company completely botched my reservation, getting both my name and flight dates wrong when booking with the airline. AirBudget sent me an email confirming the correct information, yet failed to pass it along accurately to the airline. When I reached out to them, they refused to take any responsibility, claiming their policy didn’t consider an incorrect name to be an issue. However, the airline itself confirmed this was a significant problem. AirBudget simply didn’t care. I was forced to call the airline myself to fix the mess they created.As if that wasn’t enough, when I tried to change the flight date that AirBudget mistakenly booked, they again refused to help, stating that their reservation system was automated and no human was involved. Due to their complete lack of accountability, I had to spend extra money on transportation and accommodation to adjust to the incorrect flight dates they decided for me.This company provides terrible service and is essentially a scam. I would never recommend using their website.
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