Terrible Experience with Budgetair: Issues with Flight Booking and BaggageI am extremely dissatisfied with Budgetair and want to share my frustrating experience. I booked a flight to Bali through Skyscanner, and the process seemed smooth until I received an email a day later confirming my tickets but stating that my checked baggage could not be processed due to a technical issue.To make matters worse, I have to pay the amount of the lugges 3 times the price, and I have yet to receive any refund for the additional charges (cause they didn’t pay me anything and keep holding that they don’t refund it). It is perplexing and unacceptable that while my flight tickets were confirmed, the baggage issue remains unresolved.Furthermore, I experienced multiple changes to my airline, with at least two to three different airlines being swapped without my consent or prior notification. This constant alteration of airlines has been very unsettling.Budgetair has informed me that they will not be refunding any of the additional charges and that I am not permitted to cancel the flight. This is incredibly frustrating and feels like a complete disregard for customer service.Overall, my experience with Budgetair has been a nightmare. I paid for a service and am not receiving what I paid for, nor am I getting any support or resolution. I would strongly advise others to be cautious when using their services.
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