In the covid time I asked for a refund of my one way ticket that was not used with Malaysia airlines. They never paid back in total it was 700 euro. Until today they never solved it. They always have send me to Malaysia airlines and they told me to contact budget air. I will never book again with them they are a big scam. There is even a Facebook group with all the horrible things they do and never paying back. So better run for them.
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