I try to call them again, and nobodys pickup the phone in 35minutes. They gave me penalty because I can't close my contract in 1 month. Now I have to pay more than 150€ back, because nobody can pickup the phone in 30-40minutes. I asket to pay back in 3month, and they said you have 3 day to pay back otherwise you get extra penalty. I had 10second!!!! to give anwer in Facebook. Now I busy with "juridisch loket", they said is defenetly illegal. Still I didn't get email or something how I can pay in 3 month. I didn't get any help from them or any apologize. I CANT CANCEL MY F*CKIN CONTRACT ONLINE ONLY IF I CALL THEM BUT NOBODY PICKUP THE PHONE.I hope the "Juridisch loket" gave me enough information to get back my right....
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Hallo, wij zijn Budget Internet, onderdeel van Budget Thuis. Aanbieder van Internet, TV & Bellen voor een superscherpe prijs. Én, dat ook nog eens via het betrouwbare KPN-netwerk. We zorgen dat het werkt en dat je er dus geen omkijken naar hebt. Helemaal mooi meegenomen is dat je zo ook nog eens flink bespaart op je vaste lasten.
