I asked customer service to have the…I asked customer service to have the installer come to me because my internet wasn't working. The internet wasn't working because of you. But as it turns out, I have to pay 65 euros for this. Are you kidding me?? Your company is just crap and incompetent people. I immediately demand a refund of 65 euros. I was never informed that I had to pay any additional costs. The only information was that I had to pay 65 euros if I wasn't at home. But I was at home and the installer was also at my place. If the matter is not resolved, I will use my legal insurance. Customer service, of course, did not help in any way. Scandal. Do not choose this company!!!!Complaint sent on September 11 to klanten budgetallesin1.nl and still no response. It's good that I still have a contract for half a year. Then I'm ending my cooperation for electricity and internet with this ridiculous company.
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Hallo, wij zijn Budget Internet, onderdeel van Budget Thuis. Aanbieder van Internet, TV & Bellen voor een superscherpe prijs. Én, dat ook nog eens via het betrouwbare KPN-netwerk. We zorgen dat het werkt en dat je er dus geen omkijken naar hebt. Helemaal mooi meegenomen is dat je zo ook nog eens flink bespaart op je vaste lasten.
