This is all very disappointing. I changed from Ziggo because I wanted glasvezel at a good price. I recieved a mail that my Internet was active during the week but the first appointment I could get for a monteur was on Monday. Instead of Budget telling Ziggo I would be connected on Monday they told them I was already connected. When we got up thismorning we found out we had no Internet and no TV. This is the sort of thing that happend in the 1990s...Update: The monteur has been and says he can't connect me anyway because the guy they sent last week to fit the glassvezel into my house didn't do it properly and I have no connection. Finally found the problem, not wired properly 1,6 kms away in the centrale. Now online but it's taken 5 days from bieng cut off from Ziggo. 1. Budget, please check if there's a working Internet connection before you tell the old provider to stop the contract2, Please fix your customer service system cause it's impossible to get to talk to someone and just wastes so much time. Stressful.Plus point! Recieved a mail that I'll be refunded for the time that I didn't have Internet or TV. That's a good thing .
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Hallo, wij zijn Budget Internet, onderdeel van Budget Thuis. Aanbieder van Internet, TV & Bellen voor een superscherpe prijs. Én, dat ook nog eens via het betrouwbare KPN-netwerk. We zorgen dat het werkt en dat je er dus geen omkijken naar hebt. Helemaal mooi meegenomen is dat je zo ook nog eens flink bespaart op je vaste lasten.
