I've been a loyal customer of Budget Energy and All-in-One for years, but my recent experience with All-in-One has been disappointing. While the transfer of my energy contract to my new house went smoothly, the same can't be said for the internet and TV service.On the scheduled date, nothing was working. Trying to reach customer service has been a nightmare—I've spent hours on the phone waiting, despite the initial message stating a 3-minute wait time. As of August 19th, I still have no internet, even though the transfer was supposed to happen on July 26th. I'm now waiting for a new modem to be sent to my address, but based on the reviews I've read, I'm worried things might only get worse.To add to the frustration, when I considered canceling my contract, they quickly contacted me to accept payment for the next two years to buy out the contract. It's been an incredibly frustrating experience, and I'm still hoping this will be resolved soon.
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Hallo, wij zijn Budget Internet, onderdeel van Budget Thuis. Aanbieder van Internet, TV & Bellen voor een superscherpe prijs. Én, dat ook nog eens via het betrouwbare KPN-netwerk. We zorgen dat het werkt en dat je er dus geen omkijken naar hebt. Helemaal mooi meegenomen is dat je zo ook nog eens flink bespaart op je vaste lasten.
