AVOID THIS COMPANY AT ALL COSTS, SHADY BUSINESS PRACTICESI have rented a car through Booking.com for a total and final cost of €55 with no additional charges.The original rental period was from 10:00 AM on February 6th to 3:30 PM on February 7th.At your Linate Budget agency, I was told that:I would receive a category upgrade at no cost to me.I could keep the car until 10:00 AM on February 8th, having rented the vehicle for two days.I could have added comprehensive damage insurance for about €20 per day. As I actually did,To avoid penalties or additional charges, I would have to return the vehicle full.I returned the car on February 7 at 8:10 PM, early, and with a full tank.In the end-of-rental invoice, also attached, I was billed the following items:Rental fees €85.11Location surcharge €25.11Vehicle license fee €4.70Late return surcharge €15.00Optional services €20.72For a total of €183.78 (including VAT).None of the above items correspond to the costs indicated in the contract with the booking portal, nor correspond to what declared when I have rented the car.pS THEY ARE ALSO LYING ABOUT WHEN I HAVE RETURNED THE CARPPS I have written them several emails and they never replied.AVOID THIS COMPANY AT ALL COSTS, SHADY BUSINESS PRACTICES
Claim your business profile now and gain access to all features and respond to customer reviews.
