Budget Naples, there was no one at the car rental lot, we had to take care of everything ourselves. We took pictures and videos of the whole car, but somehow we missed a little scratch on the passenger mirror. It was very obviously an old scratch. They managed to be there when we dropped the car off and completely lied, said we did it, when it was obvious that it had been there for months. They are still putting charges on our card several days later. They are frauds, liars and cheats. Disgusting.
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