I had no problems with Budget until my policy auto-renewed when I didn't want it and now they're chasing me for £175 for less than a months insurance on a policy I didn't want to renew.
They, like pretty much every insurer now have the predatory tactic of setting your policy to auto-renew. I am sure this is netting them hundreds of thousands of pounds annually.
I spoke on the phone with their debt recovery team and told them I am complaining about the exorbitant sum they're demanding. I explained the policy elapsed because the bank card they were trying to get paid from had expired. I was put through to the sales team to handle my complaint but was left on an endless loop of being on hold. I then emailed them but no response and now I am afraid they will sell the debt to a debt recovery agency after inflating the sum they deem I owe them.
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Budget Insurance has helped almost 3 million customers across the country find great value insurance solutions. Catering for a wide range of circumstances and budgets, our expert team are always on hand to support you with finding great options for your home, vehicle and life insurance needs. All of our motor and home policies offer a comprehensive level of cover, with the option to add extra protection should you wish. For our motor and home insurance policies we work with a UK network of leading insurers and for our life insurance policies we work with a selected insurer so you can be sure you’re getting great cover, at a great price. Why not get a quote today and see what Budget Insurance can offer you.
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