Don't follow up with customers.As alllllll the other people state here Aramex is just total crap. So your shipping section on the website has no expected shipping time frames, order confirmation does not advise shipping time frames, dispatch email has a link to the tracking but still NO expected shipping time frame. So then I enquire, why am I still waiting for my delivery? Oh now I can get a shipping time frame and based on that should be arriving today.... well obviously considering that the tracking showed it still hadnt even arrived at the depot here in Victoria pretty clear it wont be getting delivered that day? Now here I am 5 days later. Yesterday (12/01) "scanned into Melbourne depot" and then this morning, I check the tracking and theres a scan dated today (13/01) scanned into Melbourne depot. Yesterday's scan, nowhere to be seen in the history. The promised enquiry lodged to Aramex from BPP? Well I haven't had any update at all from them. Gold members get "priority customer service" so I really feel terrible for people who aren't gold members if this is the priority customer service. Adding insult to injury theres a sharp uptake in youtube and Facebook ads for BPP the past week - yeah awesome, maybe include free shipping *result may vary on actual delivery.
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