budgetvetcare.com

3.6
3.6 Based on 35 reviews

...

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Tommy Bell
Terrible service, terrible company, possibly fraudulent

Twice I ordered a medication for my dog. Twice it was canceled without an explanation. The first time, I was told via the online chat that the order was canceled because I never responded to an inquiry for more information (which I never received). The second time, I was told via a phone call to them that the order was canceled because the item was out of stock. BOTH TIMES, when I (calmly) asked a follow-up question, the agent hung up on me. And I still don't have the medicine for my dog.

1
Date of experience: Jan 08, 2025

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