Absolutely terrible service. I was left waiting for 7 hours for recovery with virtually no communication or urgency shown at all.
I rang the company three separate times asking for an update. Twice I was given the exact same excuse that the driver was “unloading a vehicle.” After hours of waiting, that excuse starts to sound more like a script than the truth.
At another point I was told the driver was on a taco break, which felt incredibly unprofessional when I’d already been stranded for hours.
Honestly, if waiting half a day while hearing the same excuse over and over again is the level of service they aim for, then they’re absolutely nailing it.
Being left stuck for hours with repeated excuses, no real updates, and no sense of urgency is unacceptable for a recovery service. I would strongly recommend looking elsewhere if you actually need help in a reasonable time.
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24-Hour Nationwide Recovery and Transport Service. Covering London, Hertfordshire & Essex within 60 minutes where possible.
Operational 7 days a week, Bud Rescue have a range of services to help you in any breakdown or emergency.
From vehicle recovery to multi-storey car park extractions, keyless removals, motorway rescue, roadside assistance and much more! We have a range of trucks capable of quickly recovering vehicles from any location, our immediate dispatch is guaranteed to rescue you regardless the circumstance!See more
