I ordered a £40 cap that didn’t fit and requested a return. After sending it back, it was returned to me with a 'gone away' notice. I noticed the address on their site had changed, so I went through the return process again, only for the cap to be sent back to me again, citing 'access issues.' I've wasted nearly £50 and countless hours trying to return this item. The company clearly lacks a functional returns policy. This experience has been extremely frustrating. AVOID!
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Discover the style and quality of BUFF® neck and head accessories. Hats, scarves, neck warmers or headbands. Multifunctional solutions for sports and active lifestyles. Designed in Barcelona.