bugmd.com

3.9
3.9 Based on 160 reviews

BugMD creates pest control solutions that are better for you and the planet. At BugMD, our mission is to create the most effective solutions for household pest problems without using nasty ingredients. Each product is rigorously tested and quality-checked...

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Long rider
BEWARE of sneaky & costly “auto default” membership (free money to bugmd) enrollment!!

I purchased ten bottles of bug spray. Beware! During checkout their system defaults to adding a “membership” charge to your final costs. Additionaly, it signs you up for “monthly” 10.00 a month charges automatically taken from your payment method. I try really hard to catch these sneaky companies who automatically enroll you in a membership. I had never run into this ploy to auto default during order completion as all my other experiences had allowed that the “manipulation” was in the “terms & conditions”. I did read this and found no verbiage of a required membership.I missed the “auto membership default” and made my purchas on 10-14-25. I became aware of this unwanted “auto default membership enrollment on 10-21-25 when unexpected charges hit my account. Additionally this information provided that there would be ANOTHER unwantef charge processed on 10-28-25.SO, rather than an unexpected monthly 10.00 membership fee, itc actually a 10.00 fee every two weeks!!!I was being charged for membership and had not received my product!!!I called bug md. They did cancel my unwanted membership, they would NOT refund ANY unwanted membership fees already paid (thats wrong!). They told me about the “auto default membershio” enrollment, as an “effort” (yea right??) to save their customers purchase $????? Thats a lot of manipulation and trickery!!! It cost me an adfitional 30.00 dollars in about two weeks… much more than i would save in initial purchase. Regardless of the unknown quality of their product, i will NEVER use them again. ANY company / person(s) that practices tricky auto manipulations does not deserve ( my opinion) to be trusted and remain in business to continue to auto default cheat their customers!However, i did learn another ploy to cheat us if which i will br more aware of in the future.So to all, BEWARE of this deceitful practice and choose wisely so you dont get inadvertenly enrolled in a costly (to customer) membership which is free money for bugmd.After all this i am skeptical about the quality of their product!! (If i ever receive it?) If you manipulate about one thing, you will manipulate about everything.. its WHO they are, im sorry to state. Good Luck!

3
Date of experience: Oct 24, 2025

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Business Details

  • BugMD creates pest control solutions that are better for you and the planet. At BugMD, our mission is to create the most effective solutions for household pest problems without using nasty ingredients. Each product is rigorously tested and quality-checked to meet our high standards before it ever reaches your doorstep. You can rest easy knowing our team of experts works tirelessly to deliver formulas backed by a potent mix of science and Mother Nature. We promise to never stop searching for new and innovative ways to carefully free your life of any "unwelcome guests."See more

  • email support@bugmd.com
  • call 9495020148
  • language https://bugmd.com

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