I was let down by my experience applying for an account. My application was rejected due to alleged associations with other accounts that were removed from the platform. I believe I did nothing wrong, and the explanation provided was quite vague. While I understand the need for internal policies, the process felt overly strict and lacked transparency. No clear evidence was shared, and there was no real opportunity to address the concerns. As a genuine tradesperson looking to operate fairly, it was frustrating to be permanently declined without a clear review process. I respect the company's right to manage its platform, but I believe there's significant room for improvement in application assessments and communication of decisions.
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Builderscrack.co.nz is a New Zealand-based website that provides an internet marketplace where homeowners may post jobs, and where builders and tradespeople can chase jobs, provide quotes and win work.
