I ordered items on December 1st as Christmas gifts, expecting timely delivery. Since then, I've received no updates about the shipment. I've tried reaching out through both the AI bot and their email, but the responses have been inadequate. I'm beginning to worry this might be a scam, especially since some items I ordered are no longer available on their site. It would be helpful if they responded personally instead of using a bot. I've spent over £100 on what seemed to be a reliable platform. I just want an update on my items!
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