Order placed on December 17th, and three weeks later, it has yet to be dispatched. Customer support confirmed via email that the order remains unfulfilled, lacks tracking information, and has not been shipped, even though the website indicates delivery times of 6–9 business days for the region. The only reason provided was “high demand,” with no specific shipping date mentioned. A cancellation request was denied because more than 24 hours had elapsed, despite the product not being sent. Currently, there is no delivery estimate or updates available. Buyers should be cautious about potential long delays without tracking or clear information.
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