I usually consider myself a very patient and understanding person, but this order was incredibly exasperating. According to the service's website, orders are supposed to ship within 1-2 days. Given that I ordered around the holidays, I anticipated some delays. However, I placed my order on 11/28, and it wasn't shipped until 12/11 after I sent several emails seeking updates. Once the package was shipped, I tracked it and noticed it was stuck at the USPS distribution center. It remained there on hold since 12/21 due to a "delay." When I contacted USPS for clarification, they informed me that they hadn't received payment for the shipment, which caused the hold (and I couldn't pay for it myself, despite trying). On 1/7, I received an email from USPS stating that the package was found to have counterfeit postage and was now lost. My attempts to reach out via the only email address provided on the website went unanswered, and even the virtual assistant stopped responding, making me suspect my email was blocked. I strongly advise against purchasing from this service unless you're prepared for significant frustration and financial loss.
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