I placed an order in August, and after several weeks without receiving my item, I followed up to discover it had been sent to the wrong address. After reaching out via email, I was informed that a 30-day investigation would be initiated. Two months later, I inquired again and received a document stating that the investigation concluded it was delivered correctly, which was not the case. Now, in December, I still lack my item, a refund, or any accountability from the delivery service or the company. This has been a very frustrating experience with minimal support when it was needed. I would recommend being cautious before placing an order here, as their products are quite pricey, and a misdelivery could leave you in a similar situation.
Claim your business profile now and gain access to all features and respond to customer reviews.
