bullionbypost.co.uk

4.7
4.7 Based on 41 reviews

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Average Rating

4.7

/
5

41 Reviews

5 Star
81%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
13%

All Reviews

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Review Time

Anas Djebbari
Just received my order and couldn’t be happier with the experience. The entire process was smooth fr

Just received my order and couldn’t be happier with the experience.
The entire process was smooth from start to finish — clear pricing, fast dispatch, and secure packaging.

Delivery was prompt and discreet, and everything arrived exactly as described.

As a first-time buyer with them, I felt confident throughout the transaction. Will definitely be using BullionByPost again for future purchases.

5
Date of experience: Feb 28, 2026
james humber
Purchased a gold 1/2 soverign coin on the 12th febuary, over 10 days now and nothing.... Whats worse

Purchased a gold 1/2 soverign coin on the 12th febuary, over 10 days now and nothing....
Whats worse is my none repied to E- mail sent asking for information...
I am super worried I have been taken for £475
I have raised a dispute with my bank and I just want a refund now asap.

1
Date of experience: Feb 23, 2026
Brian .
I have been three times to your offices in Birmingham each time I’ve had first class service not rus

I have been three times to your offices in Birmingham each time I’ve had first class service not rushed have a joke and a chat. After doing the business
within 3 to 4 days. The money is in my account. I cannot stress how happy I was with the service you have given and I will look forward to seeing you all again. Best regards, Brian Mullany.

5
Date of experience: Feb 18, 2026
Henrietta Price
Great service, just a minor delay.

The representative I spoke with on the phone was attentive and had a positive demeanor. My only minor critique would be the delivery speed of my order. If it had arrived within three days, I would have rated you 5 stars.

4
Date of experience: Jan 12, 2026
Wilber
Excellent experience with gold bar purchases

Over the past year, I have acquired several gold bars from this seller and have found the service to be efficient and reliable. The products are insured during shipping and continue to appreciate, making it a fantastic investment compared to other suppliers. I'm really pleased to have discovered them!

5
Date of experience: Dec 21, 2025
Coloman Brooks
Disappointing Experience with Delivery Issues

I placed an order in August, and after several weeks without receiving my item, I followed up to discover it had been sent to the wrong address. After reaching out via email, I was informed that a 30-day investigation would be initiated. Two months later, I inquired again and received a document stating that the investigation concluded it was delivered correctly, which was not the case. Now, in December, I still lack my item, a refund, or any accountability from the delivery service or the company. This has been a very frustrating experience with minimal support when it was needed. I would recommend being cautious before placing an order here, as their products are quite pricey, and a misdelivery could leave you in a similar situation.

1
Date of experience: Dec 18, 2025
TP39
Disappointing Experience with the Service

I had always relied on this service for my silver purchases and had been very pleased with their offerings until now. Unfortunately, my recent interaction was quite frustrating. I received a call stating that one of the silver bars I was attempting to sell back was supposedly not from an approved refinery, which meant they could not honor the full advertised price. This bar was originally sold to me by the service, along with three others, as part of a transaction for second-hand round bars. It is unacceptable that a product provided by them is later rejected when trying to sell it back, leading to a loss for the customer. From my experience, I would strongly recommend that other customers: Keep detailed written records of what is supplied, including refinery information. Obtain written assurance that any “second-hand” bullion sold will be accepted back at full value. Regrettably, this encounter has severely damaged my trust, and I will not be making future purchases from this service. Shame on you for this experience.

1
Date of experience: Dec 16, 2025
Morty Brown
Consistently Outstanding Service for Precious Metals

Over the years, I’ve ordered various items from the company, and every time has been impeccable. Based on my experience, I consider this service the best choice for acquiring precious metals.

5
Date of experience: Dec 13, 2025
KF93
Outstanding service for precious metals...

I've ordered several items from the service over the years, and each time has been perfect. In my opinion, this is the best option for buying precious metals.

5
Date of experience: Dec 13, 2025
RP77
Received the wrong item.

Ordered a 10g gold bar but got a 5g bar. Contacted customer support, who initially asked me to return it at my expense with a promise of a refund on postage and a replacement. However, my wasted time won’t be compensated. They called back shortly to say not to return it until they reviewed the CCTV footage. Now, I’m told it could take up to 5 days to confirm! Very frustrating experience so far, and I doubt I would recommend or use this service again. I’ll update this review when I hear more.

1
Date of experience: Dec 12, 2025

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