These people are pure evil stay away.
My experience with this dealer was a complete nightmare from start to finish. Without exaggeration, it was the worst customer service and buying experience I’ve ever had with any business. These people operate in a way that feels dishonest, manipulative, and entirely self-serving. They’ll tell you that prices are “locked in” the second you submit an online form, but that’s false and incredibly misleading — no price is actually guaranteed until they decide it benefits them.
Everything about how they run their business seems designed to trap you into unfavorable deals. When market conditions work in their favor, they’ll enforce every rule rigidly; when they don’t, those same rules suddenly change. It’s crystal clear they’re not looking out for you — they only care about maximizing their profit in every possible way.
On top of the dishonesty, their customer service is some of the worst I’ve encountered. They show no empathy, no accountability, and no interest in solving issues once they’ve taken your money. I even received a 2 oz gold bar with a clipped corner — a huge disappointment that perfectly sums up the lack of care or integrity this dealer operates with.
In my opinion, this business is predatory and completely untrustworthy. There are plenty of reputable bullion dealers who treat their customers with respect, honor their commitments, and communicate transparently — I strongly recommend taking your business anywhere I regret not buying from my bank as the whole process would have much easier and stress free. If you think you are saving money by going to these guys you will find out the hard way. These are the most cold hearted, disgusting people you will ever encounter and I mean that from thew bottom of my heart.
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Bullion Mart is a Canadian company and North America’s leading exchange for physical precious metals; Gold, Silver, Platinum & Palladium. Call 416 928-0707
