I ordered from Bumble and Bumble, and while the package arrived promptly, the promotional free gift listed in my order wasn’t included. I only found out after I had to chase it up myself - no heads-up. Customer service just said they ran out, citing fine print. I understand stock issues happen, but the lack of communication and zero gesture of goodwill left me feeling pretty disappointed. The products are great but I would not recommend ordering directly from the company.
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New York City-based Bumble and bumble is celebrity and fashion worldâs favorite hair care company dedicated to innovation, inspiration and education.
