Purchased 2 sets of flowers for twins for Mother’s Day. Unfortunately, what arrived was totally different from the flowers advertised. It was an about a third of the bunch with mainly bush/weeds and the twins called it and nothing to do with the sunshine bunch at all They were not happy and dear I say it was embarrassing. I reported this to someone in customer services who had absolutely no care. According to her the flowers will bloom in a few days. There was no point in trying to explain to the young lady that there was not enough flowers to bloom and knew I was wasting my time. I waited a few days and contacted customer services again. This time I spoke to a lovely young lady who was most apologetic. I wish I could remember her name ?Rachel. She organised for fresh bunches to be sent to the twins. Although they still don’t resemble the Sunshine bunch advertised they are by far much more beautiful than the bush/weeds that was previously delivered and now have two very happy women.
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Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.