I ordered a kitchen pack on November 21st, expecting it to be ready in 7-10 working days as per the agreement. On November 28th, I received a message that my order was ready for pickup. I started renovations on December 3rd, coordinating with a builder, plumber, and electrician. However, upon arriving to collect the pack, I was informed that the countertop required an additional 2-3 days. After waiting another three days, I returned for an update and was told it would take another week! My kitchen has been in disarray for days, and now I must wait even longer. No one mentioned that the cabinets and countertop would arrive separately. This has been a frustrating experience.
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