I placed an order online for $10 and paid a $15 delivery fee to have it delivered the same day, hoping to receive it before the holiday. Unfortunately, it did not arrive that day or the following day. When I contacted customer service, they informed me that it was packed and ready but forgot to deliver it, with no apology offered. As of January 3rd, I still haven't received my order. I strongly advise against ordering anything online or using this service, as they seem indifferent to customer satisfaction.
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Bunnings Group, trading as Bunnings Warehouse, is an international household hardware chain.
