I have been waiting for a refund since Nov 28 and have received no response. I confirmed my information and provided the requested documents multiple times, yet there has been no acknowledgment email, no follow-up, and no refund as of today. Abysmal customer service.
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Bupa /bjuːpə/ is an international healthcare group, with its origins and headquarters in the United Kingdom but now serving 32 million customers in 190 countries.