Good day. We have been using Burger King services for a long time. In Ukraine, everything was fine, in Spain, the service was just awful. From support operators to the staff at the establishment, 5/5 was some failure. Yesterday, my wife and I ordered an order through the Glovo service (they also don’t pay every time). Yesterday, they simply didn’t deliver our order, we waited for 2 hours, the operators called Burger King (no one picked up the phone), they couldn’t tell us where the order was and when it would be, no one could answer us anything except (wait, wait, it will be soon). They couldn’t cancel the order and return the money to us. The delivery was confirmed in the application, but no one delivered the order to us. Today, the establishment told us (call Glovo, it’s all their fault). Glovo also writes on Burger King.THEY DIDN'T RETURN THE MONEY, THEY DON'T WANT TO COMPENSATE THE ORDER EITHER.
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