Avoid Avoid Avoid!On 7 February 2022 these cowboys dropped an expensive sideboard and broke the legs.Burke & Wills pass you along to deal with the insurer, International Claims Agency, ICA and wash their hands of the matter. Terrible communication and after sales service!ICA then passes you along and request that you deal with their restorer, Farcroft Group.On 14 March 2022 I called Farcroft Group and they had not started any works because Burke & Wills had not even delivered the sideboard to them.Two weeks thereafter Farcroft Group receives the sideboard but do not have the parts to commence work. They promised to provide me with the technical specifications of the parts so as to ensure it matches that of the original. It is now over two months since the damage was caused and I have still not received the sideboard nor can anyone provide an indication as to when I might receive the item.All in all, one is better off dealing with a proper removal company that actually understands the meaning of customer care.
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Burke & Wills is a family-oriented removals and storage company based in South London, with excellent access to all boroughs across the city. Established in 1995, they have steadily expanded by delivering consistently high-quality service at competitive rates.
