burtonmenswear.co.uk

2.3
2.3 Based on 63 reviews

Burton is one of the UK's leading men's clothing & fashion retailers, with a range of men's clothing designed to make you look & feel good. Find formal & casual clothes & accessories for men online at Burton menswear...

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Ormaggeden95
The worst customer service experience…

The worst customer service experience I've ever experienced.Ordered some shorts too be picked up from a collection point, the tracking said they were refused twice and then sent back to sender? I contacted their customer service team by WhatsApp chat, and basically their system doesn't let them see any message history, so they said, so over the course of a week I had to repeat everything time and time again, I tried to get the shorts re-delivered but eventually gave up, they were going to charge me a return fee, they asked me to wait 2 weeks for them to instigate a refund and several other things which appeared to be delaying tactics??Keep well clear.

1
Date of experience: Jul 02, 2025

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Business Details

  • Burton is one of the UK's leading men's clothing & fashion retailers, with a range of men's clothing designed to make you look & feel good. Find formal & casual clothes & accessories for men online at Burton menswear

  • language https://www.burtonmenswear.co.uk

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