burtonmenswear.co.uk

Fantastic! I have never been disappointed!

I have been a regular customer of Burton Menswear for 7 years now and I have never been disappointed! Firstly, it is very sad to hear that they have gone into administration as Burton were easily one of the most underrated brands on the high street for menswear. I really hope someone with a fantastic business vision can turn Burton Menswear into a billion pound business because they honestly deserve that status. Firstly, the customer service in store and online is brilliant. The employees in store are excellent and always do a professional job (particularly the Stratford Westfield, Oxford Street and Walthamstow Shopping Centre branches) they are always well stocked with a great range of products. Online the customer service is outstanding. They reply to emails within 2-4 days and the returns process is smooth. They always implement customer suggestions and go the extra mile for customers. Secondly, the clothes the quality is excellent. I buy pretty much everything from Burton from socks to suits. Their formal menswear is top of the range in terms of quality and design. I have brought machine washable suits from other retailers in the past and they were rubbish! However, from Burton their machine washable suits are of excellent quality and despite washing them on several occasions they are as good as new. Other items Burton Menswear sell that are of excellent quality are: Chinos, Jeans (2 for £45 and they are honestly top quality denim which lasts long), plain t-shirts, most shirts, suits and loungewear! Honestly, the list goes on forever. Thirdly, the prices are excellent and Burton is quite cheap considering the quality and they also do sales quite often and their summer 70% off sales are brilliant. They also offer 10% student discount which the high street fashion market leader H&M do not offer. Overall, I would give them 500 stars not 5!

Date of experience: Feb 04, 2021