I recently upgraded my Kinetic account to Business Internet Banking. The whole process was handled by Shelby Guthrie Business Growth Associate. From beginning to end Shelby was outstanding in her support, knowledge and execution of all actions. Shelby was available by phone and email without any delays or problems. My new account is excellent and a great leap up from the Kinetic App. Shelby was brilliant, professional, friendly and effective. Thank you so much for your help Shelby and HSBC should take note of Shelby who leads by example and is a great reflection of the bank and its values. Thank you.
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