Choosing this mobile service has been my worst business decision of 2025. There were significant delays with the SIMs, no eSIM option, and repeated activation issues. Calls often had to go through multiple departments as agents struggled to locate the account. The so-called dedicated helpline frequently redirected callers to unrelated teams. Email responses took up to 10 working days for simple inquiries, and a business matter was mistakenly sent to the wrong department. Despite my requests for a formal complaint to be escalated, agents merely apologized and transferred me elsewhere—no one took responsibility. For a business service, this level of disorganization is unacceptable. The time wasted dealing with support far exceeds any potential savings. I highly recommend that other businesses seek a more reliable provider.
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