My experience with Yelp has been incredibly frustrating and financially draining. I was charged over $600 a month for ads, and when I turned the ads off, the charges didn’t stop—they continued billing me more than $300 monthly for a “premium listing” that was never made clear. Months later, after realizing the charges, I called Yelp to end everything.Despite that, I was hit with yet another charge—$120—because I “canceled on the 10th,” which they counted as usage for the previous month. That logic makes no sense, and it feels like a deliberate way to squeeze more money out of small business owners.Yelp’s lack of transparency, confusing billing structure, and continued charges after cancellation make this platform extremely difficult to trust. I wish I had seen other reviews before using them.
Claim your business profile now and gain access to all features and respond to customer reviews.
Members share their favorite recommendations - everything from the latest restaurants and shops, to the best hair salons and spas, to doctors and yoga instructors.