Review Time
Total waste of money. I get a new lead everyday I respond right away and nothing happens or I get a lead and I don’t respond so they message me again so i respond right away and nothing happens. Then I got scam calls every single day from a bunch of numbers across the US trying to sell me AI help for my yelp account.
Total waste of money. I get a new lead everyday I respond right away and nothing happens or I get a lead and I don’t respond so they message me again so i respond right away and nothing happens. Then I got scam calls every single day from a bunch of numbers across the US trying to sell me AI help for my yelp account.
This company is nothing more than a scam to rob a small business of needed capital, they report leads that youdo not get, they charge for advertising at a rate that is NEVER agreed to, they DO NOT DO AS THEY ADVERTISE AND SCAM YOU FOR MORE AND MORE MONEY AND EVEN WHEN YOU CANCEL THEY BILL FOR AN ENTIRE MONTH. This is FRAUD plain and simple, promising something, charging for it, and NOT delivering, If I did this I would be in JAIL, why are they allowed to keep stealing from small business under false pretenses. This is going to be reported to the Attorney General for resolution, DO NOT USE THESE FRAUDULENT PEOPLE!!!!
Listen up this company has no more ad power than google for free. I spent about $800 in ad money for 2 months and got 0 new customers calls .Ask the rep this, can you prove you got my business any new clients and if not can i get my money back. The answer is no. They are like overseas scammers and anyone working for them should feel proud to legally take money with 0 work done to help the customer.
This company thinks they are googles and they act like one. If you pay close attention they are only company on googles platform which you can do same think. Create website and start collecting reviews and other bs. Business owners yelp isn’t google yelp don’t have way to make you money but rob you by selling you hopes. Do your investing only for google if you really need to. Yelp will have negative impact on your business. Lost thousands of dollars with them. All I got back from them rude employee
Stay away from this business! Yelp has deceptive billing practices, they will steel your money and blame it on you and won’t take one once of responsibility. Poor customer service. Do not advertise with Yelp, they aren’t honest will say your getting traffic and leads when your not. The worst company I have ever worked with. Stay away from Yelp Biz they are crooks.
I was lied to by the Yelp Representative. I was signed up for a $350 credit for 1 month of free ads in September. I told them I do not want to spend more than $300 per month. According to their page I still had $194 credit at the end of September. (I found out later that this number is delayed by their billing process.) I found out I was charge for their highest promotion level, and brought it down to $10 per day in September. I couldn't cancel while I had credits, so I kept it open. I was charge over $300 for September ads, and another $311 for October ads, and when I finally cancelled on November 4 , I was charged for my special promotion I didn't know I had another $154, because of 4 days use of that promotion used in November. I was charge over $782 for a free ad campaign. I do not EVER plan on using or recommending Yelp again for any business owner.
My experience with Yelp has been incredibly frustrating and financially draining. I was charged over $600 a month for ads, and when I turned the ads off, the charges didn’t stop—they continued billing me more than $300 monthly for a “premium listing” that was never made clear. Months later, after realizing the charges, I called Yelp to end everything.Despite that, I was hit with yet another charge—$120—because I “canceled on the 10th,” which they counted as usage for the previous month. That logic makes no sense, and it feels like a deliberate way to squeeze more money out of small business owners.Yelp’s lack of transparency, confusing billing structure, and continued charges after cancellation make this platform extremely difficult to trust. I wish I had seen other reviews before using them.
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