Same bad experience but different route from Gary Curran who reviewed a day ago.I booked 2 return business class tickets from Melbourne to Berlin which had 2 stops and multiple airlinesFirst leg from Melbourne to Bangkok, at check in found out that seats allocated were 45A/B which I thought could not possibly be business class. Rang Businessclass.com and they said it was the airline's fault and they would take care of when I get back. I felt trapped as I had no choice.Same thing happened on the way back from Berlin. It was the final leg from Bangkok to Melbourne.When I got home and rang Businessclass.com to complain again, they assured me that it was the airline's fault in both cases. They were going to claim compensation for me but silence since then despite my request for a progress update. So much for customer care!!It has been 10 weeks!!PLEASE TAKE CARE WHEN BOOKING.........
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