What has 02 become? Once one of the most trusted mobile phone / network providers is now the worst. Took no less than 3 months and umpteen calls to be able to set up and view my account online to manage bills etc. Horrendous network coverage - never seen 5G, rarely 4G, mostly 3G which is being switched off before long. Data usage through the roof. 6G allocated fully burnt up 2 weeks into the month with no explanation as to why. Times of usage on my online account are middle of the night and when questioned the call handler said ignore the times they will be wrong. How am I supposed to know when the data is being used then?! Previous contract (Sky Mobile) had 4G and never went close to using it - nothing has changed in terms of travel, aps, usage etc. Now left with business mobile with shocking network coverage and no data for 2 weeks until it renews, or purchase more. Wish I’d read the reviews.
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