butcombe.com

2
2 Based on 38 reviews

Offers hand-crafted beers brewed in the traditional way using English and continental hops, together with English malted barley. News, history, the brewery, beers, cider, and contacts. A shop is located within the brewery....

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Kailey Cook
Terrible experience; I regret not checking reviews beforehand.

My experience was truly disappointing, and like others, I wish I had read the reviews first. I ordered beer for Christmas on December 14th, just two days before the cutoff. I could have ordered earlier, but I was conscious of the shelf life of kegs and placed my order eight working days before the holiday. The first red flag was an email confirmation mentioning possible delays 'due to high parcel volumes with the courier.' The next day, I ordered lager from another seller and received a delivery notice within 24 hours, without any issues. After five working days, I sent an inquiry and was assured that my delivery would arrive by Christmas. Doubting this, I read the TrustPilot reviews and made alternate plans. On Christmas Eve, I received a message at 1 PM stating that the beer would not be delivered, with apologies and again blaming the delivery company instead of owning up to the situation. I strongly advise against using this service.

1
Date of experience: Dec 24, 2025

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Business Details

  • Offers hand-crafted beers brewed in the traditional way using English and continental hops, together with English malted barley. News, history, the brewery, beers, cider, and contacts. A shop is located within the brewery.

  • language https://butcombe.com

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