I will not be visiting here again. There is no diversity what so ever. It was ok for a day break not any further more.I was racially attacked by a member of staff in the fairground and another at the buffet restaurant. Single mum with a little toddler.I spent £150 and stayed two days although was booked for 4 days . Had to return due to urgent personal reasons.Its difficult to get hold of a customer agent on live chat and phone. I requested if could get a refund for the two days remaining I paid or can use for future return. Up on waiting a week and half guest resolution team refused my request. The silver room accommodation in oyster bay is not as expected as seen in pictures.It's like a box room. Filthy carpets with carpet pests crawling. It did not have a clean hygienic feel. I would not recommend anyone visiting here.There is not much to see other than fairground, swimming pool, beach. It's like a staying in lost maize. No staff present on site to help.Wasted money will not be returning!!!!
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