I bought a brand new watch but faced setup issues due to an error message. After contacting support, they guided me through some steps, but nothing worked. They then informed me that I would need to exchange the watch for a pre-owned one, despite having paid full price for a new device. This approach to customer service is unacceptable.
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Delivering innovative GPS technology across diverse markets, including aviation, marine, fitness, outdoor recreation, tracking and mobile apps.
