I've had a very frustrating experience with the altimeter and heart rate monitor on my device. The screen started to fail early on, but since I could still see the essential information, I didn't reach out for warranty support. However, when I contacted customer service about the faulty screen and inaccurate health data, the solutions they offered were extremely disappointing. I attempted to escalate my issue to a supervisor but was rudely dismissed by my initial contact. It took several attempts and some escalating frustration to finally reach someone else. While the products may seem appealing, my research and the multitude of negative reviews have led me to decide against future purchases. They don't seem to stand behind their products, and there are plenty of alternatives available that offer similar features with much better warranties. If you're someone who values brand prestige over quality, this might work for you, but otherwise, I recommend looking elsewhere.
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Delivering innovative GPS technology across diverse markets, including aviation, marine, fitness, outdoor recreation, tracking and mobile apps.
