They make it very difficult to get a refund on an order. No contact number and a useless AI chat which loops. Struggling to get a refund after 40 minutes. I would buy from Virgin which has great customer service. I would absolutely avoid Buyagift in the future.
Update: After trying for 4 hours, still no refund. They have responded to this review more quickly than I have had any sign of getting a refund or I have been able to get hold of anyone.
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Buyagift is the UK's leading provider of gift experiences, unique gift ideas and fabulous traditional gifts - all at great prices. Find the perfect gift for every taste and budget here!
