I ordered a part on 24 Nov. On November 27th I was told it would ship in 3 to 5 days. On 1 Dec, the order was still “processing” and they told me they don’t know why but will check and call me back. On 5 Dec., I called because I never received a call or email back. They said they did not know when it would ship. I explained my vehicle is stranded and blocking the driveway and I need to know how much longer before the part comes. They said they would call me back and when I told them that was what they said last week and didn’t, they asked if there was anything else they could help me on. I had them cancel the order. After I cancelled the order, another person said they could order it and it should arrive in 12 days. When I asked why the part I ordered didn’t arrive, they finally admitted they didn’t have one available to ship even though it said it was in stock and that was why I never received my part. Apparently, even though they already charged my credit card, their plan was to string me along until they had a part available rather than tell me the truth in the beginning.
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