It’s a classic case of "bait & switch"! I was informed that my phone was valued at $511, provided it was in flawless condition. My phone looked brand new! However, they sent me a picture of a device with a blurry mark on the screen, claiming it was due to a black spot on the camera lens. I rejected their subsequent offers and requested my phone back. When I consulted with a local store, their claim was unsubstantiated, and I was offered $400! Their initial offers were $145, $219, and $245, with the last being the final offer! I will choose another company that treats customers fairly. Thank you!
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