Very Disappointed A very slow process over 26 days from paying for bike to delivery Box arrived VIA UPS opened and battered and the frame was scratched .I advised Buycycle and seller of condition ,To be fair not the sellers fault as the packaging although probably ECO friendly it was poor quality even the tape to seal the box was like cheap masking paper ,What upset me more was Buycycles reply "You have 5 days to negotiate a compensation amount or discuss a suitable solution together. If no agreement is reached, buycycle’s claims team will take over" This was not the sellers fault it was buycycles ,I was left with no option but to cancel any claim and let the seller get paid Customer service is slow alsoI am just glad the bike was not €€€€€€s
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